Clinical Guidelines

Frimley Park staff give their hospital best rating in England for care

25 February 2015


stsurvey14People who work at Frimley Park Hospital have given it the best rating in the country as a good place to receive care and to work.


In the latest NHS national staff survey the hospital, which is part of the newly formed Frimley Health NHS foundation Trust, had the best score or any non-specialist acute trust in the country for staff who would recommend their hospital as a good place to work or to receive treatment.


Staff also gave Frimley Park the top score in the country for good communication with senior managers and it was once again among the top for staff engagement, job satisfaction and fair and effective incident reporting.


Human resources director Janet King said: "Frimley Park staff have consistently rated their place of work very highly in the nation staff surveys. Our latest set of results is probably the best yet in the 12 years that the surveys have been conducted."


In total, of the 29 key findings reported in the national survey results this week, Frimley Park Hospital had 17 scores in the very best (top 20%) of the country, six scores above average, five average and one below average. There were no scores in the bottom 20%. You can read the full report here, or see a summary report here.


The annual staff survey was carried out among all NHS trusts in England at the end of 2014 and the results were published in late February 2015.


In September last year Frimley Park Hospital became the first in the country to receive an 'outstanding' rating from the Care Quality Commission.


Frimley Park Hospital NHS Foundation Trust took over neighbouring Heatherwood and Wexham Park NHS Foundation Trust on 1 October 2014 to become Frimley Health, just before the 2014 survey was conducted.


The results for Heatherwood and Wexham Park were similar to the previous year, although there were signs of improvement. For example staff at those hospitals rating their motivation among the best 20% in the country and the overall staff engagement score was slightly higher.


Janet added: "One of our top priorities has been to extend the good practices we have developed at Frimley Park Hospital across the entire new trust because we believe that a happy and engaged workforce is a cornerstone of good patient care."

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